Document Management, at times, can create a burden on the organization, especially in businesses that involve a lot of paperwork. Typically, this is because the system is overly complicated or requires massive system and physical resources. However, it does not have to be this way.
With the advancement in technology, availability of cloud-based services, implementation of document management systems has become quick and easy.
Cloud-based document management enables the application to use the computing resources and infrastructure for document processing and storage maintained and accessed outside of the organization.
Software as a Service (SaaS) is a category of cloud computing in which a third-party provider hosts applications and makes them available to customers over the Internet. It is licensed on a subscription basis and is centrally hosted.
SaaS has become a common delivery model for many business applications, including document processing, accounting, invoicing, Customer Application Processing etc.
Think of a Customer Application Form (CAF) in a telecom industry. When a customer is on-boarded, he/she is required to submit certain documents, after review, authentication, and digitization of which the customer is on-boarded. These documents, usually travel physically from the customer to the retailer, then to the verifier or approving officer from where they are forwarded for data entry for digitization and then over to the warehouse for indexing and storage.
SaaS model allows the retailer to scan these documents using the mobile technology, submit and upload the documents for further processing. This scanned copy can be reviewed and approved, over the cloud platform, by the authority, thus reducing the turnaround time of onboarding process.
The same holds true for any industry which involves a lot of document activities like BFSI, Agriculture, Consumer Electronics and likewise.
What makes this platform so interesting is that it can be integrated with any kind of document management process seamlessly.
With SaaS document management, the company does not have to worry about the application, server, and hardware maintenance. It is the SaaS vendor who does all this. It does not require any additional manpower to monitor or maintain the system. All that is required is to integrate the system within the process. The business just needs to focus on their core, while rest is managed by the support team owning and catering to the services.
Moreover, with the advent of browser-based interfaces accessing applications delivered via SaaS, the users intuitively understand how to use the system. While every industry would have a different application, processes, and functions, standardizing on a browser interface makes it very easy for users to quickly master the platform.
Yet, even with this power, we still see organizations making the process much harder than it has to be. This leads us to our last point; it doesn’t have to be complicated.
Five Splash has developed a state-of-the-art suite for managing document workflow. The horizontal SaaS platform is developed and focused towards industries that have field intense document activities like the ones discussed above.
Osprey DMS is an easy-to-use document management platform that works on mobile and the web or alternatively mobile only technology, allowing indexing of records, scanning, uploading, verification, digitization, and warehousing over the cloud-based platform. It enables digitization of the process while reducing the turnaround time and eventually improving the process, thus customer experience.
It allows quick submission and approval of the documents just on a click. It gives better control over the processing workflow and reduces the dependency on the hardcopy.
The software can be quickly customized for any document heavy industry like the case we discussed for telecom industry where the customer can scan, upload, verify and approve the customer application on the cloud network without running around.
Its user-friendly dashboard allows easy navigation and provides a quick review of the status. It comes as a mobile app for field utility while having a cloud-based web interface to carry out backend operations.
It is a quickly customizable & adaptable platform developed for making “Digital India”.
So, let’s uncomplicated the process! Visit us today to know more about Osprey DMS™, at www.fivesplash.in.