Five Splash has been serving the telecom industry since its inception. We have been instrumental in the process of getting a new customer on board and handling the entire customer lifecycle.
Five Splash adds value to the telecom business by providing support services that help the companies in simplifying the document management activity and enabling them to save 15-25% from the existing cost structure. We intend to cover entire customer life cycle by adding services accordingly.
Our outsourcing services for telecom industry includes:
- Back Office Operations and Document Management
- Auditing as per respective guideline
- Application Processing
- Volume Scanning and Digitization
- Indexing for Warehousing
- Customer Lifecycle Management
Inbound/Outbound Call Centre Services
- Service Call
- Up-sell & Collections
- Welcome and Feedback
- Customer Services
- Enquiry and Grievance Management